Cancellations and Refunds

Cancellations

  • The Cancellation Policy is dynamic and may change from time to time.
  • The Cancellation policy of PalletPerDay may change in the makeshift period of booking and date of expiry of subscription of services.
  • The Cancellation Policy prevailing at the time of booking of product / service / subscription by the Customer will be the applicable policy.
  • PalletPerDay offers free cancellation for all bookings up to 7 days in advance of date of check-in. This means that PalletPerday doesn't entreat any cancellation fees of its own.
  • There is no cancellation of bookings 7 days prior to the booking date chosen at the time of making the reservation.
  • Only those cancellation requests which are made either online or on email to our customer support team shall be entertained.
  • Bookings done under offers are not refundable.
  • PalletPerDay may accept amendments to the booking at its sole discretion.
  • All the refunds shall be done by PalletPerDay directly to you.
  • Your bank may debit its own separate charges from refunds made to your credit card or bank account.

Refunds

  • Refunded amounts are generally returned within 7 business days however, the length of time required for the funds to be credited to your account is determined by your financial institution. Please check with your financial institution on their specific rules regarding returned or refunded transactions.
  • PalletPerDay has no obligation to issue refunds if you cannot provide us with full and accurate information required to complete the refund or credit; or the refund request has already been processed through our payment gateway but has not yet applied to the originating source of the payment; or the refund request directs PalletPerday to issue the refund to a different financial institution than the source where the original payment was received; or P4D did not receive the payment for which the refund request is made due to force majeure or other causes beyond our direct control.
  • Refunds requiring special handling may result in a delayed return of the funds.
  • Refunds are subject to deduction as per the agreement in place between the parties.